Solar Power Solutions
We supply and install the following solar power solutions:
See details below
We advise on energy usage & energy cost saving opportunities. Our main objective is to enable you to reduce your energy bill and to save on energy cost.
- Grid-tied solar power systems are connected to the local municipal electrical grid and will allow you to generate solar power for your residence and route excess power into the local municipal electrical grid.
- A grid tied system will allow you to use solar power as well as electricity from the grid, as grid-tied systems do not need to produce 100% of the electricity demand for your residence.
- When there is no demand for electricity, the solar system will send excess power back into the grid for use elsewhere.
- When a residence is using electricity, but the solar panels aren’t producing enough electricity for instance at night, or on a rainy day, electricity from the grid supplements electricity from the panels.
- Grid-tied systems are the most simplistic type of solar power system and do not require any batteries. Thus, you will not be able to store any power.
- Grid tied systems are mainly considered for its cost savings potential.
- Owners of a grid-tied systems normally complete a net metering agreement with their local energy provider. This agreement allows energy customers to receive credit for the excess energy they generate. Net metering policies and agreements are different for each local energy provider and you will have to obtain information from them.
- Living with a grid-tied solar system is no different than living with your local municipal electricity provider, except that some or all of the electricity you use comes from the sun.
- Grid-tied systems do not provide protection against Eskom power outages. When the electrical grid fails, grid-tied systems will not continue to operate. This is a regulating governance that allows the energy provider to fix the power lines safely without wasting time identifying solar energy systems that are still feeding electricity into the power lines.
- Life expectancy of a quality grid tied system is 25-30 years and it will require almost no maintenance.
Grid tied system components include:
- Grid inverter
- Solar panels
- Roof mounting rails & brackets for your roof type, electrical connectors (breakers, fuses & wiring) and earth cable for safe connect to the grid.
- A monitoring system to monitor energy production for record keeping & optimisation purposes is available as an optional.
- Off-grid systems (also referred to as Island systems) are used where no electricity is available to ensure the supply of power without a grid connection.
- Off-grid systems operate independently from the local municipal energy grid to provide solar power/electricity to a residence. An off-grid needs to produce enough solar power to cover 100% of the required energy needs of the residence.
- Most residences have an electricity demand in the evening or at night, thus the reason for off-grid systems will require a battery bank or Super Capacitor for storage and usage at a later stage when required.
- Off-grid systems are more complex and less flexible than grid-tied systems.
- Off-grid systems are the most expensive solar power solution as it requires a number of batteries for storage purposes.
- Off-grid systems are more common in remote locations without an energy service.
- An off-grid solar system must be large enough to produce enough solar power to cover 100% of the energy needs.
- In all off-grid scenarios, electrical usage must be monitored and kept below the maximum output of the panels and batteries, as there is no grid-source to supply the excess demand.
- The life expectancy of an off-grid system will depend mainly on the quality of the battery bank and or storage unit, the quality of the inverter whilst most quality panels will last 25 to 30 years . All batteries have a number of cycles and will last according to the cycles and usage patterns. Quality batteries can last between 10 – 15 years, Sirius Super Capacitors are new technology that offers 1,0 million cycles and a live expectancy of 45-years plus and it is therefor obvious that this new technology will have a mayor impact on future storage of energy.
- Off-grid systems will require minimal maintenance, however, the batteries may require annual check-up and top-ups in most cases, depending on the type of battery installed.
Off-grid system components:
- Off-grid inverter
- Solar panels
- Battery bank or Sirius Super Capacitor
- Charge controller (to protect the battery bank from overcharging)
- Roof mounting rails & brackets for your roof type, electrical wiring & connectors, earth & connection fittings for safe connect to the grid and operation.
- Monitoring system to monitor energy production for record keeping & optimisation purposes available as an optional.
- The main purpose of a back-up system is to avoid power outage or load shedding and to allow you to enjoy an independent, reliable 24-hour energy supply.
- A back-up system supplies power when Eskom power is unavailable.
- Back-systems are normally designed to cater only for the supply of power to essential equipment only.
- When Eskom power is available the unit acts as a charger ensuring the charging of the battery bank.
- During a power outage the inverter converts the stored battery power to normal AC power.
- In cases of extended power failures the back-up system can be further charged with a generator.
- Back-up systems can be installed with or without solar panels. A back-up system with solar panels is similar to an off-grid system, except that it is smaller in size and production capacity.
- We recommend back-up systems that are solar ready and that can be integrated into a complete island or hybrid system to ensure maximum future value for money.
- Life expectancy of back-up systems will depend mainly on the quality of the inverter and the batteries or capacitor that you install. Over utilization of back-systems will shorten its life expectancy, this does not apply when a Super Capacitor is used.
Back-up system components:
- Off-grid inverter
- A small battery bank or a Super Capacitor
- Charge controller (to protect the battery bank from overcharging)
- Electrical wiring & connectors for safe connect to the grid or mains.
- Solar panels are optional
Hybrid and ESS function
- Hybrid systems are a clever solution that incorporates a grid tied system, an off-grid system and a backup system into a single system solution.
- Certain off-grid inverters with ESS (energy storage system) design functionality can also operate as a hybrid solution. Inverter with the ESS function are installed as a grid tie with battery storage. This will offer best of both worlds, grid tie and off grid in one solution. Excess solar power generated can be stored in the batteries and if more power is required than what the solar system is delivering it can use power Eskom power to cater for the excess.
- Hybrid systems are used for self-consumption with a grid presence to offer you all the benefits of the grid, off-grid and backup systems.
- Normally grid-tied systems can be upgraded to include a battery backup. An Off-grid or Hybrid inverter and a battery bank of deep-cycle long life batteries or Super Capacitor are then added to upgrade the system to a complete Hybrid solution.
- With Hybrid systems the backup batteries or Super Capacitor are charged by either or both the grid and the solar panels.
- The system will run a residence off-grid during the night, discharging the batteries to a predetermined level. Unlike Grid tied systems the Hybrid system freely switches to off-grid operation in cases of grid power failure, which means that your green power will be available even during power outages.
- Hybrid systems are cheaper than Off-grid systems as it usually requires a smaller battery bank or storage unit to supply only essential equipment during power outages.
Hybrid system components:
- Grid & Off-grid inverter (or only an Off-Grid inverter with ESS function)
- Solar panels
- Battery bank or Super Capacitor
- Charge controller (to protect the battery bank from overcharging)
- Roof mounting rails & brackets for your roof type
- Electrical wiring & connect fittings for safe connect to the grid and operation.
- Monitoring system to monitor energy production for record keeping & optimisation purposes.
Inverters (in various sizes to cater for each unique requirement)
- Victron inverters and MPPT’s
Panels (PV modules)
- We sell only Grade A panels, various products are available and includes JA Solar, RenewSys and other. All our products offer a 10-year product warranty as well as a 25-year linear performance warranty.
- BSL Batt available in 5,1KW, 6,4KW, 8,2KW & 10KW units with 10 year warranty
- Freedom Won Lithium Ion Phosphate batteries (LiFeP04) 48V series 5KW, 10KW & 20KW units with 10 year warranty
- Pylontech Lithium Ion Phosphate batteries (LiFeP04) 48V series 2,4KW & 3,5KW units with 10 year warranty
- Victron AGM and GEL batteries 12V 110Ah & 220Ah
- We use quality aluminium rails, stainless steel roof hooks and aluminium mounting clips to secure our panels on most types of roofs.
Supply and installation terms and conditions
- Parties and definitions
The following words/expressions shall have the meaning(s) respectively set out opposite them, unless it appears otherwise from the context of the terms and conditions of this Agreement:
1.1 “Supplier”means Gilak Supply Management (Pty) Ltd trading as Solar4eden, a private company duly registered under the laws of the Republic of South Africa, with registration number 2012/188944/07;
1.2 “Customer”means any person, firm, company, corporation or other legal entity whose details appear on the quotation of which these Conditions form part;
1.3 “Goods and/or Services”means any goods provided and/or services rendered, whichever is applicable, by the Supplier to the Customer in terms of the specifications required by the Customer and as described in the quotation;
1.4 “Contract”means the contract for the sale and purchase of the Goods and/or Services, including installation incorporated in these Conditions.
2.1 This document read with the quotation contains the entire Contract between the Supplier and Customer. The contractual relationship between the Supplier and the Customer shall be subject to these Standard Terms and Conditions (“Conditions”) and no addition or variation shall apply unless agreed to in writing.
2.2 The quotation for the supply of Goods and/or Services to the Customer by the Supplier shall be deemed to be an offer by the Supplier to provide the Goods and/or Services as stipulated in the quotation and which is subject to these Conditions.
2.3 The quotation is given on the basis that the Contract will come into existence through formal written acceptance by the Customer or through payment or part payment made by the Customer to the Supplier.
2.4 Quotations are open for acceptance within the period as stated on the quotation document. Where there is no period stated, the quotation shall be open for acceptance for 14 (fourteen) days from the date it is dated, unless withdrawn by the Supplier during that time.
2.5 Prices quoted are exclusive of Value Added Tax unless otherwise specified in writing.
2.6 The Customer shall ensure that the terms of the quotation, and any applicable specifications, are complete and correct.
2.7 Cancellation of any quotation for supply and rendering of Goods and/or Services, after it has been accepted by the Customer, must be in writing and may be subject to a cancellation cost calculated by the Supplier and payable on demand and will amount to 10% (ten percent) of the total cost excluding VAT of the proposed Solar-Photovoltaic System as quoted on by the Supplier.
2.8 Cancellation of the contract after installation and evidence of utilization thereof will be subject to a cancellation cost calculated by the Supplier and payable on demand and will amount to a minimum value of 25% (twenty five percent) of the total cost excluding VAT of the proposed Solar-Photovoltaic System as quoted on by the Supplier to cater for the second hand value of the System.
- Warranties and limitations of liability
3.1 The Supplier shall be sourcing quality products from reputable suppliers which will be used by the Supplier to design and plan the Solar-Photovoltaic System as required by the Customer and in terms of the Customer’s needs. The Solar -Photovoltaic System shall be installed by the Supplier according to the specifications designed by the Supplier and as required by the Customer.
3.2 The Supplier warrants that it has the necessary expertise to install the Solar-Photovoltaic System and in this regard provides the Customer with a 1-year warranty on such installation of the system.
3.3 The Supplier provides no warranty whatsoever in respect of the individual products sourced by the Supplier and used in the installation of the Solar-Photovoltaic System installed by the Supplier. The Supplier has no Liability for the replacement or repair thereof or other damages in connection therewith. The Supplier shall however advise the Customer regarding individual warranties provided to it by the direct suppliers of the products. Should the Customer experience a non-compliance with any such product not relating to the installation of the entire Solar-Photovoltaic System within the 1st year warranty period referred to in clause 3.1 above, the Supplier shall assist the Customer with contacting the direct manufacturer / distributor supplier of the product in issue. Should the Customer require the Suppliers assistance after the aforesaid 1 year warranty period, the Supplier shall be entitled to charge a fee to inspect the product and liaise with the direct manufacturer /distributor supplier of the product concerned.
3.4 The Supplier shall not be liable for any damage or loss resulting from the installation of the Solar-Photovoltaic System other than as a result of gross negligence of the Supplier or its representatives.
3.5 The Supplier does not warrant or guarantee, and is not responsible for: Defects, failures, damages or performance limitations caused in whole or in part by power failures, surges, fires, floods, snow, ice, lightning, excessive heat or cold, highly corrosive environments, accidents, actions of third parties, or other events outside of the Supplier’s control, or customers abuse, mishandling, misuse, negligence, improper storage, servicing or operation, or unauthorized attempts to repair or alter the equipment in any way. The Supplier shall not be liable for any damage, loss or injury resulting from any misuse of the Solar-Photovoltaic System installed. Furthermore, the Supplier will not be liable for any use of the solar-Photovoltaic system which is not in accordance with the prescribed manner or the purpose for which the Supplier designed or intended such system to be used.
3.6 Supplier is providing and installing the System to the Customer. In doing so Supplier do not undertake structural or other types of building surveys and therefore if the installation cannot be completed, or any damage is caused through existing structural or other defects in Customer property and existing energy systems, Supplier cannot be responsible for this.
3.7 If Customer ask and Supplier agree to remove or change an existing energy system, it may not be possible to remove or change it intact. The cost of this is not covered in the Agreement unless specified otherwise.
3.8 If Supplier start the installation of the System and discover that a consequential part of your system already in place is illegal, damaged or unusable then it has to be put right at Customer cost. Supplier will discuss this with the Customer and agree any further costs before these are incurred by the Customer.
3.9 If the Customer provide the Supplier with incorrect measurements or any other incorrect information, and the Supplier rely on this in preparing the Agreement, Supplier reserve the right to increase their price to cover the reasonable cost of making good any errors or doing any additional work required. Any price increase will be discussed with the Customer and dealt with in accordance with paragraph 4.5.
3.10 With certain products, special types of care and maintenance may be required. Supplier will provide you with the necessary instructions for this on completion of the work; however Supplier can take no responsibility for damage caused because the Customer did not care for the products or carry out maintenance work as specified in those instructions.
- Supplier obligations
4.1 Supplier will ensure that the installation of the System complies with any applicable health, safety or environmental laws and regulations except where paragraph 5.6 below obliges the Customer to do this.
4.2 Supplier will install the System in a proper, efficient and business like manner and in accordance with industry best practice.
4.3 Before finalising the Customer Agreement the Supplier will meet with the Customer to discuss the System and Customer requirements. In doing so Supplier will assess whether Supplier is able to install such a system and if Supplier cannot meet all of the Customer requirements Supplier will discuss alternative solutions.
4.4 Quotations are provided to the Customer without charge or obligation and Supplier will not infer any obligation on the Customer to place an Order because Supplier have met with the Customer to discuss the possible installation of the System.
4.5 If Supplier have to change the Agreement for reasons beyond their control and this causes an increase in costs, Supplier will provide the Customer with a revised quotation giving details of the extra costs. Reasons beyond Supplier control would include, for example, changes in the design and manufacture of the System made by the provider which causes further work to install the energy system or requires further inspections. Supplier will (at Customer request) discuss and explain the new quotation and will, in any case, only carry out all the works (including the further work) once the Customer’s written acceptance has been received.
4.6 Subject to paragraphs 4.1 to 4.4 above the Supplier will install the System in accordance with the Agreement.
4.7 The Supplier cannot guarantee the specific installation date, due to the fact that it is weather dependant and most of the work has to be done outside on a roof. The Supplier always put the safety of his team first and none of their team will be allowed to work on wet or damp roofs, and they reserve the right to make a call to postpone an installation on account of the weather. The Supplier might inform the Customer on very short notice that the installation will be postponed due to unpredicted changes in weather conditions.
- Customer obligations
5.1 Customer will permit the Supplier to conduct a meeting with the Customer and do a survey of the location where the System is to be installed, and then to undertake the work, according to the programme set out in the Agreement (as may be amended in accordance with paragraph 4.5 above).
5.2 Customer will cooperate with the Supplier in all matters and Supplier’s reasonable requests relating to the installation of the System including access to your premises.
5.3 Customer will ensure that any existing energy systems (including gas, oil, water and electricity) to which the System will be connected will be capable of handling and supporting the additional requirements added to it by the System. Supplier can advise the Customer on the general energy requirements or needs of the System but not the capabilities of your current energy supply.
5.4 Customer will ensure, before the Supplier start installing the System, that all the furnishings and so on are removed so that the Supplier can carry out the work.
5.5 Customer will cover and protect from dirt and dust all fixtures and fittings not required to be removed.
5.6 Customer will obtain all permissions and consents (including, if necessary, planning permission and buildings regulations approval) from Landlords, Estate Body Corporate Management, Local Authorities and so on, which are required before the work can be carried out and on Supplier request you will provide us with copies of such permissions and consents so that we can ensure that the design and installation of the System complies with applicable laws. Persons wishing to connect renewable electricity generators such as wind turbines or photovoltaic (solar) panels to the electrical grid are legally required to obtain written permission from their electricity supplier. Customer takes full responsibility for this permission and absolves Solar4eden from all administrative and legal concerns.
5.7 If the System or parts of the System are delivered to the Customer before Supplier installation, the Customer will ensure that it is stored in a safe, dry environment and will take care not to damage or permit any damage to any such parts. Customer are responsible for all risk including any damage to or loss of any parts to the System once they are delivered to the Customer and before Supplier install them.
5.8 Customer will ensure that all payments are made in accordance with the order and agreement. Complaints or other grievances do not justify the withholding of any payment.
- Standard Energy Prediction Disclaimer
The performance of Solar Photovoltaic Systems are impossible to predict with any certainty due to the variability in the amount of solar radiation (sunlight) from location to location, seasonal changes from year to year, system type (Grid tie, Off grid or Hybrid), module orientation, module angles as well as consumer behavior and equipment utilization that may impact on the solar production of a specific unit. As a consequence of the above the Supplier cannot guarantee solar performances.
Risk in the Goods shall pass to the Customer when they are received or delivered to the Customer’s premises by the Supplier.
- Reservation of ownership
Until payment has been made by the Customer in full, all legal and equitable ownership of the Solar-Photovoltaic System supplied shall remain with the Supplier.
- Payment and interest
9.1 The Customer shall be obliged to make payment to the Supplier as indicated on the terms of the quotation and invoices issued thereafter.
9.2 In the event of the Customer failing to make payment of the various installments as provided for herein above, the Supplier shall have the right to hold off on installation of the Solar-Photovoltaic System until such time as payment had been received. The Customer shall have no claim of whatsoever nature against the Supplier as a result of such a delay in the installation of the system due to non-payment by the Customer.
9.3 Should any amount not be paid by the Customer on Due Date, then the Customer shall be liable to pay interest in respect of the amounts unpaid from Due Date until date of payment at the prime rate as charged by Standard Bank from time to time plus 2,5%.
9.4 No deduction from any payment due shall be made by the Customer in respect of any alleged set-off or counterclaim howsoever arising unless the Customer has a valid court order requiring an amount equal to such deduction to be paid by the Supplier to the Customer.
9.5 The Supplier shall at the Customer’s request assist the Customer with arranging finance with one of the finance houses. The Supplier however makes no warranties or guarantees of whatsoever nature in relation to the securing of such finance. Should the Customer wish to arrange finance, the Supplier shall not be obliged to commence installation of the solar-Photovoltaic system until such time as the Customer’s finance has been approved. .
- Connection to the Municipal Grid
Various Municipalities are still exploring the viability of allowing solar installations to feed power back onto the grid. The Municipalities are governed by legislation and by-laws over which the Supplier has no control. The Supplier shall assist the Customer with applying to and concluding such a contract with the relevant Municipality if possible, however the Supplier makes no assurances in this regard and provides no warranty that any such application will be successful. The Customer shall have no claim of whatsoever nature against the Supplier should the Customer not be able to feed power back into the grid for whatever reason. Any additional costs associated with the conclusion of a contract with the relevant Municipality and which have not been included in the Supplier’s quotation, shall be for the Customer’s account.
- Force majeure
The Supplier shall not be liable for any loss or damage caused by the non-performance or any delay in performance of any of its obligations hereunder arising out of any matter beyond the Supplier’s control including but not limited to acts of God, war (whether declared or not) or sabotage, fire, drought, flood, excessive rainfall, riots or civil commotion, strikes, lockouts or other trade disputes (whether or not involving employees of the Supplier), breakdown of machinery, transport delays or interruptions, Government restrictions or regulations, delay in delivery by the Supplier’s suppliers or delay caused by obtaining unsuitable materials which will require replacement with suitable materials.
All notifications referred to in these Conditions must be in writing and sent by prepaid registered post, facsimile transmission or electronic mail to the addresses, facsimile numbers, or electronic mail addresses as indicated on the order form and/or credit application. A notice sent by one party to another shall be deemed to be received on the fourth day after posting if sent by prepaid registered post, on the day after faxing if sent by facsimile transmission, and on the day after sending if sent by electronic mail.
If any particular provision and/or term of the Contract is found to be defective or unenforceable or is cancelled for any reason (whether by any competent Court or otherwise) then the remaining provisions and/or terms shall continue to be of full force and effect. Each provision and/or term of the Contract shall accordingly be construed as entirely separate and separately enforceable in the widest sense from the other provisions and/or terms hereof.
- No waiver
No waiver or indulgence of whatsoever nature shall be of any force of effect, including a waiver or indulgence in respect of this clause 12, unless it is reduced to writing and signed by and on behalf of the Parties.
- Governing law and jurisdiction
The Agreement shall be governed, constituted and interpreted in accordance with the laws of the Republic of South Africa. Both parties agreed that the Magistrates Court of George will have full jurisdiction in any legal matter with regards to this contract or breach thereof.
16.1 No person, other than the directors of the Supplier, has any authority to contract on the Supplier’s behalf on any terms or conditions other than those contained herein.
16.2 The Customer chooses the Customer’s address at which the Solar Photovoltaic System is to be installed by the Supplier as its domicilium citandi et executandi and the address to which or at which all correspondence, notices and legal process may be sent or delivered to the Customer. The Supplier chooses as its domicilium citandi et executandi 21 CJ Langenhoven Street, George, RSA and the address to which or at which all correspondence, notices and legal process may be sent or delivered to the Supplier.